Terms & conditions
TERMS & CONDITIONS
HOW TO ORDER
- Press „add to basket“ (If You wish to order more products, the products you have already chosen will stay saved in your basket).
- After you add all wanted products, press the cart button in the right top corner of the website.
- Next, You can review Your basker or go straight at the Checkout.
- Choose delivery method you prefer and enter your personal data (please, enter correct data as we would need to contact you for unexpected problems).
- Be sure to enter correct delivery address especially post code. (The order won‘t be delivered on time or will fail to reach you unless your address is correct)
- After entered correct data, choose payment method, agree with terms and conditions and press “Place an order”.
PAYMENT METHODS
You can choose the most convenient way to pay:
- Paysera banklink systems
- Paypal
- Visa or Mastercard.
ORDER CONFIRMATION
After placing an order you will receive email onfirmation.
TERMS OF USE
In our e-commerce store www.lavaflow.lt customers can shop as individual customer or as a legal person.
If you wish to shop as a legal person, please fill in all the details as an individual buying and also add your company‘s details needed in additional notes when placing an order.
Customer below 18 should have their parents or guardians approval.
Customers are responsible for their entered data:
- While placing an order, customer should enter correct delivery address, which is needed not only for delivery purposes, but also for invoice
- While placing and order it is important to enter correct customer‘s phone number for delivery and order information purposes
- If customer enters incorrent data, customer‘s ability to use www.lavaflow.lt site can be limited
- Please always enter correct post code of delivery address
- If customer enters incorrect data, www.lavaflow.lt is not responsible for possible delivery issues, our company can also require to cover additional delivery charges if data was placed incorrectly by the customer
www.lavaflow.lt has a right to:
- Correct data on the page: products, products descriptions, prices and terms of rules. After the new www.lavaflow.lt terms of use are published, they come into effect right away
- Limit customers abilities to use site if they doesn‘t follow terms of use
- Request to cover delivery charges if client cancels already shipped order
- Request according to Lithuanian Republic civil code 6.367 article, that products will be returned in customers expense.
SHIPPING & RETURNS
SHIPPING
We ship worldwide. The shipping cost depends on region You live:
Shipping in Lithuania:
- Free shiping with LpExpress self-service terminal.
- Shipping with Omniva self-service parcel terminal cost 3 euros.
- Shiping with courier 4 euros.
Other Countries:
- Shipping to European Union countries costs 10 Eur, to other countries – 15 Eur. It takes up to 14 business days to ship to EU countries and up to 30 business days for non-EU countries (Shipping through the post office).
- For other delivery options, please contact HERE.
- Please notice that the holiday periods (as Christmas time) are so busy for delivery companies, so we do not guarantee that the package will reach You in time.
RETURNS
Products purchased on our online store (except the individual and customised orders) can be returned within 14 business days following the date of delivery. There is not necessary to specify the reason of returning. For the return to be accepted, the items must be in non-altered condition, not used and completed with the original tags and packing. Please, pack the returning products with due care. After we receive the returning items and accepted the return according to the conditions above, we reimburse the money within 14 days, using the same method of payment as the customer did when the paying for the order. Please, let us know of the return by clicking HERE, or write and email to info@lavaflow.lt
PROPS
Seller: MB Lava flow
Email: info@lavaflow.lt
Address: Gedimino g. 7-1, Marijampolė, LT-68307, Lithuania
Phone: +370 638 27860
PRIVACY AND COOKIES POLICY
GENERAL INFORMATION
MB Lava flow, company registered in Šaltinio g. 3-15, Marijampolė, LT-68174, Lithuania (“us”, “we”, or “our”) operates the website https://lavaflow.lt (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our TERMS AND CONDITIONS.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: email address, first name and last name, phone number, address, state, province, ZIP/postal code, city, country.
COOKIES AND USAGE DATA
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
- “Lava flow” uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Lithuania and choose to provide information to us, please note that we transfer the data, including Personal Data, to Lithuania and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. “Lava flow” will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
“Lava flow” may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of “Lava flow”
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute secure.
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us via email info@lavaflow.lt or HERE.
